What a small business can learn from selling a house

Lucy with a For Sale sign (SOLD).

I’m moving house. Can you tell by my frazzled face? I am also moving in with my parents temporarily, but that is a fresh hell I’ll save for wine therapy sessions. Yes, I’m the grown-up child moving back to the nest – my old childhood bedroom to be specific. Please send help and strong coffee. […]

I really liked you. And you spoilt it.

Lucy Beddall looking bored at a table.

The email marketing trap Have you ever signed up for a newsletter from an ethical clothing brand you really like? Or an online supplement company? Or a brand that sells fake tan? All real examples of things I’ve signed up to. And then, they bombard you with emails. Does anyone actually like receiving twice-daily emails […]

The toxic world of bro marketing

Lucy Beddall sipping margarita with a macbook pro being a bro.

I’ve noticed a lot of bro marketing on my social media feeds recently. Especially on my much-loved LinkedIn. It’s brazen, often misleading, and can be quite aggressive. For those unfamiliar with bro marketing, it tempts you with promises of a brand new life with an eight-figure salary, all starting with an e-book that hooks you […]

The glorious rise of the typo, and a lesson from Grange Hill

The Glorious Rise of the Typo and a Sausage!

I love seeing typos. Much as I adore ChatGPT (OpenAI) for its ideas, refining my clumsier thoughts, proofreading short texts, finding emojis and providing references, I’m also noticing its limitations. ChatGPT lies At times, it can be misleading, and it lies like a cheap watch. Recently, it has offered me some dubious responses, reminiscent of […]

How TikTok broke my heart: a DJ’s tale

Lucy the DJ

TikTok made me feel like a star (for a minute) I thought I’d hit the big time when my TikTok account, @lucyb_uk, started getting attention. My videos of me learning to DJ were suddenly getting views, likes, and shares – it was like I’d hit the jackpot. I felt like David Guetta, with all eyes […]

Unleash your personality: 5 tips for authentic social media marketing

Lucy Beddall - unleash your personality

Let’s face it, marketers often sound like robots. We try to sound professional, polished, and news-anchor posh, all in the hopes of being perceived as credible. But in reality, this approach can come across as bland and boring, and leave your audience feeling uninspired. Tired of sounding like every other marketer out there? It’s time […]

Marketing Manager or Marketing Magician?

Marketing Manager Jobs

Unrealistic marketing jobs I noticed a job advert for a marketing manager this week. A small business was looking for a marketing expert with skills in web design, leaflet & poster design, PPC, PR, CRM, copywriting, email, social media marketing…. and so the list went on. Some of these are real specialisms. We can all […]

Writing your own website copy is like being stuck in a tumble dryer

Tumble dryer

I spend most my professional life helping lovely clients with their marketing. I love it. And I’m good at it. So for the past few months, why does it feel like I have been living in a tumble dryer going round and round and round and round trying to write copy for my new website? I’ve ripped up my own rule book and acted like a mummified cucumber.

After sales customer experience – love your customers!

Love your customers

Your marketing responsibilities do not end at a purchase. Offering an excellent after-sales customer service is key to ensuring you stand out from the competition and increase the lifetime value of each customer. If you are operating in a busy market, regardless of whether you are a product or service-based business, this is your opportunity to retain and build repeat custom.

The QR code is not dead!

QR code revival

We know that Covid-19 has accelerated our adoption of new technologies (Teams, Zoom etc) and resurrected & rejuvenated some old technology – like QR codes. The NHS were one of the first to utilise them with their national track and trace posters. Restaurants were quick to follow by replacing their paper menus with QR codes on each table. Between 2018 and 2020, there has been a 96% increase in people using QR codes.